Refund Policy

At Sampradaya, we are committed to delivering high-quality products to our customers. While we do not offer refunds or returns, we do accept exchanges under specific conditions. Please carefully read our exchange policy before making a purchase.

Eligibility for Exchange:

Damaged Product:
If the product you receive is damaged upon arrival, and you provide valid proof (such as an unboxing video or clear images).

Size Issues:
There is no return or exchange for size-related issues.

Important Notes on Fitting:

  • Our outfits are made to your exact specifications, and therefore, we cannot accept returns or exchanges due to fitting issues.

  • Please review our size chart carefully and provide accurate measurements when placing your order.

  • If you need help with sizing, reach out to our customer service team or DM us on Instagram before placing your order.

Contact Information:

If you have any questions or need assistance with your exchange, please reach out to our customer support team at sampradaya16@gmail.com.

We appreciate your understanding and thank you for choosing Sampradaya.